Employment Opportunities
Library Assistant
Status: Part-time | Hours: Days, evenings, weekends | Starting Wage: $25.87 | Start Date: ASAP
Position Summary
Library Assistants are first-contact customer service representatives at the service desks. They are responsible for delivering all circulation and information services in accordance with Board policies. They also deliver programs to a variety of age groups with guidance.
Responsibilities
The individual is a customer service champion first and foremost; in addition, is responsible for the following duties:
- Takes the lead role in the delivery of all customer service functions by responding first to customers at service desks and on the telephone.
- Completes all Library service delivery duties.
- Responds to general, procedural, directional and readers’ advisory questions or directs customers to the appropriate person/department.
- Cooperates as a team member in performing all tasks essential to the achievement of efficient and effective service to Library customers.
- Designs and delivers programs to children, teens, adults and elders.
- Other duties as assigned.
Qualifications
- Post-secondary education or approved equivalent combination of education and experience; Library Technician Diploma an asset.
- Two (2) years of proven excellence in customer service.
- Experience with computers and automated systems.
- Aptitude for organization with attention to detail and accuracy; maintains confidentiality.
- Displays excellent interpersonal and team-oriented workplace skills.
Working Conditions
- General office working conditions.
- Constant interaction with the general public.
- Defined schedule: day, evening and weekend shifts required.
- Position requires lifting – 15lbs.
Please submit a cover letter and resume by email to:
Geraldine Slark, CEO: ceo@brockvillelibrary.ca
DEADLINE FOR APPLICATIONS: by 5pm EST, September 25, 2023
If you do not have access to a computer, please visit the Library to use a public computer for free
BPL is an equal opportunity employer and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.
Please advise us of any accommodation that may be required.
We thank you for your application; however, only those applicants selected for an interview will be contacted.
Volunteer Opportunities
There are currently no volunteer opportunities.